What Information We Gather

When you interact with our platform, we collect different types of information depending on how you use our services.

Information You Provide Directly

This includes details you give us when signing up for courses, contacting support, or participating in our entrepreneurship programs:

• Name and email address for account creation and communication
• Phone number when you request callback consultations
• Business background information for course placement assessments
• Payment details processed through our secure payment providers
• Course progress and assessment responses for educational tracking
• Messages sent through our contact forms or support channels

Automatically Collected Information

Our systems collect technical data about your visits to improve platform performance:

• Device type, browser version, and operating system specifications
• IP address and general geographic location (city level, not precise)
• Pages visited, time spent on content, and navigation patterns
• Referral sources showing how you found our platform
• Course interaction data including video completion and resource downloads

Data Category	Purpose	Retention Period
Account Information	Access to courses and personalized learning paths	Duration of enrollment plus 3 years
Course Progress	Track completion and issue certificates	Permanently for educational records
Payment Records	Transaction processing and financial compliance	7 years per tax regulations
Support Communications	Resolve inquiries and improve service quality	2 years after last interaction
Technical Logs	Platform security and performance optimization	90 days rolling window

How We Use Your Information

We process data for specific purposes related to delivering and improving our entrepreneurship education services.

Educational Service Delivery

Your information enables us to provide the learning experience you've signed up for. We use it to grant course access, track your progress through modules, send educational materials, and issue completion certificates. Without this data, we couldn't deliver the courses you've enrolled in.

Platform Communication

We send important updates about course schedules, platform changes, and educational resources. This includes enrollment confirmations, upcoming program dates, and relevant financial education content that matches your learning path. You can manage communication preferences in your account settings.

Service Improvement

Aggregated data helps us understand which content works well and where students struggle. We analyze course completion patterns, assessment results, and feedback to refine our curriculum. This analysis happens at a group level rather than individual tracking.

Your Rights Under Australian Privacy Law

Australian privacy legislation gives you specific rights regarding personal information we hold about you.

How to Exercise These Rights

Contact our privacy team at support@mytharionve.com with your request. Include your account email and specify which right you're exercising. We'll respond within 30 days, though complex requests might take up to 90 days. There's no charge for most requests, but we may ask you to verify your identity before processing.

If you're unhappy with how we've handled your privacy concerns, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Data Sharing and Third Parties

We work with specific service providers to deliver our education platform. Here's who sees your information and why.

Essential Service Providers

Payment processors handle transaction details when you enroll in courses. They see billing information necessary to complete purchases but operate under their own privacy policies with strict security standards.

Our email service provider manages course communications and educational updates. They process email addresses and message content but can't use your data for their own purposes.

Cloud hosting services store course materials and user data. These providers maintain servers in Australia and operate under contracts that prevent unauthorized data access.

Legal Requirements

We'll disclose information when Australian law requires it. This includes valid court orders, government investigations, or situations where disclosure prevents serious harm. We review each legal request carefully and push back on overly broad demands.

Security Measures

We protect your information through multiple technical and organizational safeguards.

Technical Protections

All data transmission uses industry-standard encryption. Your password gets hashed before storage, meaning even our staff can't see it. We maintain regular security updates and conduct vulnerability assessments quarterly.

Access to personal information is limited to staff who need it for their work. Our team receives privacy training and follows strict internal protocols about data handling.

Your Role in Security

Choose a strong, unique password for your mytharionve account. Don't reuse passwords from other sites. Log out when using shared devices, and let us know immediately if you suspect unauthorized account access.

Be cautious with unsolicited emails claiming to be from mytharionve. We'll never ask for your password via email or phone. When in doubt, contact us directly through the official website.

Cookies and Tracking

Our platform uses cookies and similar technologies to function properly and improve your experience.

Essential Cookies

These keep you logged in, remember your course progress, and maintain security. You can't disable these through cookie settings because they're necessary for the platform to work.

Analytics Cookies

We track how people use the platform to identify popular content and technical issues. This data is aggregated and doesn't identify individual users. You can opt out through your browser settings or privacy tools.

Managing Cookie Preferences

Most browsers let you control cookies through their settings. Blocking all cookies will prevent you from logging into your account and accessing courses. Your browser's help section explains how to manage these preferences.

International Data Transfers

mytharionve primarily operates within Australia, but some service providers maintain international infrastructure.

When data moves outside Australia, we ensure adequate protections through contractual safeguards and selecting providers with strong privacy frameworks. Most services we use keep Australian user data within the country or transfer it only to jurisdictions with comparable privacy protections.

If you access our platform from outside Australia, your information will be transferred to and processed in Australia according to this policy and Australian privacy law.

Children's Privacy

Our entrepreneurship education programs target adults. We don't knowingly collect information from anyone under 18 without parental consent.

If you're under 18 and interested in our courses, please have a parent or guardian create the account and supervise your participation. If we discover we've collected data from a minor without proper consent, we'll delete that information promptly.

Policy Changes

We update this privacy policy occasionally to reflect new practices or legal requirements. Changes take effect when we post the updated version with a new date.

Significant changes get announced through email to active users. We won't reduce your rights under this policy without your explicit consent. Continuing to use mytharionve after policy updates means you accept the changes.